New York Helmsley Hotel, 212 East 42nd Street, NY
Description: WebConference link:
Getting a 360° view of your customer doesn't have to be a pipe dream. The task of increasing sales revenue and improving customer satisfaction are on the top of your list and the expectations are higher than they have ever been before. The key to success with these objectives is knowing your customer through a complete, and up to date view of their total customer experience.
Bottom line: If you still suffer from poor data quality, inconsistent user adoption, and key customer information distributed across multiple systems, then it's time to rediscover how to accelerate your ROI on CRM.